Operations Support

The Operations Support role (OS) is responsible for ensuring the successful operation of Momentum’s events including, but not limited to webinars, virtual/hybrid events and in-person conferences. The OS will report directly to the Directior of Operations. Daily responsibilities include:

• Management of show floor softwares
• Coordinating with event Meeting Planner on event logistics
• Create webinars in Zoom or similar platforms
• Create virtual events pre-approved platforms
• Run speaker prep calls and/or share instructional videos as needed
• Provide speaker support to the conference production team as needed
• Either run or serve as the redundancy for webinars and virtual events
• Liaise with marketing to create or upload banners and promotional assets as needed
• Manage post-webinar assets, i.e. recording uploads, liaise with the accreditation team if needed, etc.
• Coordinate with meeting planning on venue management for speakers and sponsors
• Oversee design and ordering of signage and other in-person event assets 
• Manage any on-site sponsor deliverables, including shipping requirements, registrations, etc. 
• Assistant business development team with account management assets, especially for virtual events including:
  • Collection of sponsorship materials
  • Registration of guests
  • Invoice/AR
  • Any other regular tasks previously assigned to the account manager role

Any account manager responsibilities will be reviewed once there is a resumption of regularly scheduled live events. Duties will be subject to change.