Cancellations & Substitutions

Delegate Substitutions and cancellations

If the conference is more than one calendar month away:

If you are unable to attend the event and cannot find a substitute attendee or wish  to cancel for any reason please contact us at info@momentumevents.com and a credit voucher will be issued to you for the full amount paid, redeemable against any other Momentum conference. If you prefer you may request a full refund of fees paid.

If the conference is less than one calendar month away:

If you are unable to attend the event and cannot find a substitute attendee or wish  to cancel for any reason please contact us at info@momentumevents.com and a credit voucher will be issued to you for the full amount paid, redeemable against any other Momentum conference. No refunds can be issued for cancellations made less than a month before the event

Please notify us by email at least 72 hrs in advance of the conference if you wish to send a substitute participant.

Delegates may not “share” a pass between multiple attendees without prior authorization.

Momentum Event Group reserves the right to cancel any conference it deems necessary and will, in such event, make a full refund of any registration fee. No liability is assumed  for changes in program date, content, speakers or venue.

Momentum Event Group reserves the right to cancel any conference it deems necessary and will, in such event, make a full refund of any registration fee, but will not be responsible for airfare, hotel or other costs incurred by registrants.

Money -Back Guarantee
Attendees may request a complete refund of the total purchase price paid for their attendance if dissatisfied with the event. Requests for refund must be made in person to a Momentum Event Group employee, on-site at the event prior to the conclusion of the first days main agenda.

Refunds will be processed within 30 days of request.

In the event of a refund, Momentum Event Group will not be responsible for airfare, hotel or other costs incurred by registrants.

Leave a Reply

You must be logged in to post a comment.