Virtual Coffee Talk!

Come visit our virtual lobby and connect with fellow attendees. You can chat, video and even make a list of the people you want to meet and knowledge you’re looking to gain through our bespoke 1:1 meeting match-making services.

Introduction to the Virtual Event Platform

Amelia Garza | Director, Content & Experience | Momentum Events     Chairperson’s Opening Remarks

Innovation is More Than Technology: Refining Company & Department Processes Before Implementing New Technologies

Innovative organizations do more than just incorporate the latest and greatest technologies into their departments/companies. That is because innovation is more than just technology; it is a state of mind! This means legal departments and law firms must first examine their current processes and refine those processes and then look to see if technology can help create better efficiencies. In this session, we will:

• Identify in-house legal and law firm processes that affect the way we do business internally and with customers
• Examine key performance indicators (KPIs)
• Determine ways you can learn from your employees as to what currently works and does not work
• Encourage collaboration to spark innovation within your organization
• Evaluate technologies that can help create efficiencies

The Biggest Disruption of them All! How Has CoVid-19 Changed Your Legal Operations?

This interactive session will share experiences and stories as to how your legal department, law firm and organization as a whole had to pivot due to the Coronavirus (CoVid-19) pandemic. We will talk about things as:

• Remote work and distance learning
• Utilization of the cloud
• Changes to the traditional law firm partnership model
• Future transformation of in-house legal departments

Networking Break

Creating an Agile Culture to Be Ready to Experiment and Adapt to New Innovative Ways of Working

The workplace has undergone significant changes in recent years, companies have been forced to adapt in order to respond quickly and effectively; and this remains true for law firms and law departments. Although technology has the ability to boost productivity and efficiency, few of those benefits can be realized without having an agile workplace culture. The only way an agile culture has a chance to succeed is if the workplace culture empowers employees. In this session we will look at ways to create an agile culture such as:

• Creating a flexible work environment
• Giving people skills they need for success
• Focusing on more leadership, but less management
• Providing purpose and identity in all employees
• Inspire innovation away from just the day-to-day
• Conduct agile training from the top down
• Plan for and adopt agile practices at a team level

Examining Legal Tech Disruption – How Will it Change Your Organization

It’s an often-heard adage – the legal industry is slow to embrace the technology advancements that surround it. However, technology is a force that cannot be ignored. This session will take a look at such things as:

• • Determining how to properly preserve an emoji for discovery
  • Understanding the increase in public and regulatory discourse concerning data privacy
  • Examining the pros & cons of working remotely
  • Learning how to manage the delicate line of BYOD and accessing employee’s devices to secure and manage work-related communications while keeping employees’ privacy in-tact
  • Identifying technology and software that can be integrated in the manner your legal department, law firm and company as a whole need 
  • Deciding if developing your own technology and platforms are what would be best
  • Smart Contracts, TAR in eDiscovery, and more

   

Networking Lunch

Leveraging Data & Analytics During a Customer-Centric Evolution – Increased Customer Expectations and Improved User Experience

Today’s customers are better informed, better connected and more demanding than ever before. Customer expectations and demands are creating critical challenges, as well as opportunities for employees across sales, services, support and product functions but also legal functions. Gathering and analyzing data is of the utmost importance for all areas of an organization. In this session we will:

• Learning how legal departments and law firms can use and analyze data to provide more value throughout their organizations and to their customers and clients
• Evaluating how digital disruption is changing customer behavior
• Rethinking and redesigning your legal team to provide the most value
• Utilizing data to determine which matters would be completed in-house versus to external law firms
• Understanding the financial impact to using data right – gains in revenue, efficiency, retention and customer lifetime value

Interactive Break-Out Roundtable Discussions

 

eDiscovery & Litigation Technology for When You Need It	Automate for Operational Efficiencies and Improved Team Satisfaction
Cybersecurity for Law Firms: Creating an Effective Cyber Incident Response Plan	Can Your Law Department / Law Firm Employees Work Remotely – And Be Effective?

The Role of Alternative Legal Service Providers (ALSPs) in Today’s Legal World

ALSPs can come in all sizes and they are leveraging all different shapes and sizes of business models. Technology-enabled services allow ALSPs to provide higher value and take on different and more complex tasks. In this session we will discuss trends in the roles ALSPs are playing today, including:

• The growth and progress of the ALSP industry – what types of services
• Understanding how and why both law firms and corporate legal departments are utilizing ALSPs
• Determining how to leverage the ALSPs’ capabilities
• Examining ways that law firms are incorporating and experimenting with ALSP strategies or affiliates
• Predictions for the future of ALSPs

Networking Break

Turning Contracts into Assets for Data-Driven Decision-Making

Organizations that make data-driven decisions position themselves for long-term success. When managed effectively, quality contract data translates to contract analytics and can assist you in decreasing contract cycle times with more control, governance and transparency. If you have data integrity the decisions contract data can help you make are limitless. In this session we will discuss how you can best utilize your contracts for better data-driven decision making and look at common decisions you can make such as:

• Understanding how the prioritization of contract administration tasks can impact other processes
• Determining the value of contract negotiation by utilizing historical data of similar contracts
• Learning more about your vendors, customers and strategic partners 
• Examining the risk-reward value of a vendor based on their history
• Knowing when to renew, cancel, renegotiate, up-sell, cross-sell all based on transactional and behavioral data
• Experiencing the benefits that contract data can provide – saving time and money, reducing financial penalties and non-compliance, maintaining effective relationships with customers, partners and vendors, adjusting to market demands, etc.

Do We Need a Head of Legal Operations?

In an effort to increase operational and financial efficiencies enable General Counsel and Chief Legal Officers and Law Firm Practice Heads to return to their primary focus of practicing law, many companies have recently created legal operations roles to drive efficiencies in areas like knowledge management, budget oversight, vendor selection and management. In this session we will:

• Examine what legal operations can and cannot do
• Determine the problems that need to be solved at your organization and whether a legal operations head can address them
• Identify if you need a lawyer or if a nonlawyer is a viable candidate for the legal operations role and what capabilities this person must have for your organization
• Create an effective way to gain buy-in for this role from within your organization and with external stakeholders

Chairperson’s Closing Remarks

Day One Ends & Virtual Lobby Opens